Ferns N Petals — Non-Delivery of order even after 72 hours from scheduled time
A
akmishra2901
from Patna, Bihar
Feb 11, 2022
Address:
Patna
I have ordered a flower plant that's needs to be delivered by 9th Feb between morning 10AM-12PM but even after multiple time chasing to customer case I received a different kind of excuses for not delivering the product and after 3 days I received a call from the manager for refund. It is the service you are providing. If you are not able to deliver in 72hours then why you are guaranteeing same-day delivery. I need justification and action against the complaint.
Order ID #32028278
Was this information helpful?
No (0)
Yes (0)
Ferns N Petals customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment