Ferns N Petals — Non delivery of order no 27001633 as per the payment made for the time slot 7 am to 9 am for 10th August I.e today payment

Despite charding additionally the firm failed to deliver and customer care informed the firm cannot deliver as per the time slot selected .Though I have asked for complete refund .I want the firm to refund with interest @ 12 percent for the breach of promise and time taken in refunding the amount.I shall be sharing on all social media, the extremely poor customer service and placing a complaint in the Consumer Court too.One of worst customer service.The firm has gone to dogs over the period of time .Surprisingly the firm has the pettiness to keep on increasing the charges and holding customer on phone and wasting time in telling Do YOu Know but the firm itself doesnot know How Poor is it's Services.