Ferns N Petals — Non Delivery of Product & no Revert from the Company even after 1 year of follow up

Address:New Delhi, Delhi
Website:www.fnp.com

This is to bring to your notice that one of my order Order no: 20584411
. Account details[protected] was scheduled to be delivered on 16th April 2016 in Germany

Its been almost 12months now but the team has not been able to give me any update on it

As per them it was delivered on 28th April, on asking them to share the vendor details as to who has delivered it they have not been able to share the same

Each time when I have approached the call centre I have been given a different version.

Almost thrice the team has agreed that there is a mistake at their end & the amount will be refunded still nothing has happened

Five times my complaint request raised has been closed without any revert.

My records were deleted from my login id.. wrote to mail Id of MD .. still got no response.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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