Ferns N Petals — Not able to change order status

Address:

Ferns N Petals FNP Estates, Ashram Marg, Sultanpur Mandi Road, Gadaipur, Chhatarpur Farms, DLF Farms, New Delhi – 110030

I have placed an order with order ID 25679985. However the order was placed on a different date despite me selecting same day delivery. There is no option for refund or modifying the order. The service from Ferns N petals is one of the worst I have seen.