Ferns N Petals — not yet received my order

Address:New Delhi, Delhi

As yesterday was valentines day and it was my first valentine after marriage, i odered bouque and chocolates for my husband as a suroirise in his hotel, i requested to delivered it by 4 pm as my husband leaves at that time they assured me they will try their best but it was not delivered and they told will deliver till 0900 pm, at 0900pm also it was not delivered i called so they told we are very loaded sorry for inconveince will deliver it in half n hour. It was 1100pm but still their not any deliver tried calling but not able to reach them.

My full day they wasted, they ruined my valentines pathetic cheapo people seating in their call center, they dont have manners to speak with customer.

I am trying to them as usual line busy.

When i asked for refund, they said we cant give refund, wtf

Fraud company playing with people emotions and money.

Fraud
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Ferns N Petals customer support has been notified about the posted complaint.
Feb 15, 2019
Updated by Praj0701
Not received any call or email from thsm
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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