| Address: | Chandigarh, Punjab, 160001 | | Website: | Frens n petals |
Hello, i had placed an order last night where i was explained that my order wasn’t going to reach at the same time because one of them was cake and other was a plant which would be a courier. I was ok with it and made my order made the payment, the after i call up again they tell me there is no service to the particular pincode and that they are going to cancel my order. Before i could change my address ur business hours were changed and i couldn’t speak to anyone. After a long wait early in the morning my call was transferred to more then 4 people then they tell me that my preset has been canceled where i received no mail, text or call. It is such a shame that before placing an order i get 100 people calling me to ask me if they should send me a link to make the payment and as the payment is done we have to wait for hours to speak to the customer care. I haven’t had this kinda problem in any other country. This was the worst experience ever. So unhappy that india’s customers service is only before payment and people can go to hell after the payment has been done.
I would really like to get an email or a call regarding my concern Was this information helpful? | 
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