Ferns N Petals — order id 13241234

I ordered this order 13241234 to be delivered on 9/11/2019.. But on the same day their courier partner falsely updated the order cancellation status without even contacting me.. Later on their app didn't even update the status and during raising query their automatic generated mail kept mailing me about order cancellation status.. Their customer care contacted me on 12/11/2019 and reassured me that the order will be delivered today only before 5 pm. But as on today i. E. 13/11/2019, their team is unaware about the product status.. Now m putting this case in consumer court for consumer harassment and pathetic service and misuse of consumer's money..