| Address: | H-1/15, budh vihar phase -2, sharma colony |
I have placed two orders on 3rd June 2021 for same day delivery i.e express delivery. for which FNP is famous to deliver the product on same day. in my case one product deliver on same day and second odder not deliver on same day. i have raised multiple service request to delivery related issue. but no one confirm us when it will deliver. just mention in resolution "it will deliver as per SLA". also no date and time received over email regarding the delivery even all mail id and phone number also registered with FNP app.
Question is birthday is over and delivery attempted on next day by FNP team. i denied from the acceptance due to no use of product. here i have not did any mistake from my side because FNP have no clarity regarding express delivery timelines. FNP have to return back my money or provide future credit balance in app for the same.
Revert me after reviewing the all of my tickets regarding this order.
Even in one of the ticket one FNP executive assured us to redeliver the product on 5th June 2021, after we give the date to deliver than FNP again denied.
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