Ferns N Petals — Order not delivered also money have not refunded.

Mavi jatt

from Chandigarh, Chandigarh

Oct 28, 2021

Address:

House No. 70, Chandigarh, Chandigarh

Firstly I want to say that the worst service I have ever seen in my life. I ordered photo cushion, Flowers and chocolates for my wife on karwa chauth and they totally spoiled our celebration. When I ordered the products they promised to deliver by 6:00 PM on the same say for which have paid extra amount for fast deliver. But they haven’t delivered. Then I called on their customer service centre. One of there representative promised me that the order will be delivered by 8:30 PM for sure. I appreciate and accepted. But till 9:00PM i was waiting for the order but not delivered and i got a text in which they have that your address is not found able.Then i again called to customer representative they was saying the different story that the delivery boy met with an accident. This was all ridiculous story made by them. They also not refunded my money. Now I am going legally. I strongly recommended to everyone not to shop from this site.

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Ferns N Petals customer support has been notified about the posted complaint.

Oct 28, 2021

Updated by Mavi jatt Firstly I want to say that the worst service I have ever seen in my life. I ordered photo cushion, Flowers and chocolates for my wife on karwa chauth and they totally spoiled our celebration. When I ordered the products they promised to deliver by 6:00 PM on the same say for which have paid extra amount for fast deliver. But they haven’t delivered. Then I called on their customer service centre. One of there representative promised me that the order will be delivered by 8:30 PM for sure. I appreciate and accepted. But till 9:00PM i was waiting for the order but not delivered and i got a text in which they have that your address is not found able.Then i again called to customer representative they was saying the different story that the delivery boy met with an accident. This was all ridiculous story made by them. They also not refunded my money. Now I am going legally. I strongly recommended to everyone not to shop from this site.

Oct 28, 2021