Ferns N Petals — order not delivered and cheaters,not returning money

Address:

Bangalore, Karnataka

First of all my order is is still not delivered which was Scheduled for a Valentine day .i'm writing this complaint and strict legal action needs to be taken against them as : 1 i called there support number and waited for 15 minutes 3 times but no one pickedand when a guy picked on 15th feb i.e just sometime back yold me to redirect to delivery manager and after that call hot discoonected 2 i sent so many mails yesterday on 14th feb but no response from support email. 3 no response on my order till 15th feb afternoon, they are really shameless folks and i have never seen such a bad online site 4 they should be taken to court for a false promise, and then no contact with me and hence till now not even returned my money back. 5 1 lakh compensation from them is not enuff from them as they spoiled my full valentine day and also added a new fight and tension in my family Order id 13089821 Name manoj taneja