[Resolved] Ferns N Petals — Order not delivered

Tripti Bansal

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat

My order number is: OR-9809260. I ordered for a Rakhi through their website on 3.8.2014. I specified for the delivery date as 8.8.2014 to be on the safer side as Rakhi was on 10.8.2014. While placing order the website mentioned guaranteed delivery on specified date and made promises of making Rakhi special. But now even Raksha Bandhan'14 has passed and yet it was not delivered. When I called up their customer service on 9th August and 10th August and even on 11th August the reply was same...the order is out for delivery. This company is a fraud and I just read similar complaints from various customers. I don't really seek a refund but I demand a penalty for such a fraud company as they are ripping people of their money and ruining their speacial days.

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Aug 14, 2020

Complaint marked as Resolved

Ferns N Petals customer support has been notified about the posted complaint.

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Comments

Varad Vardhan Bisen

from Lucknow, Uttar Pradesh

this a pathetic company. we should complain about them in consumer forum.

tsering choenyi

from Gurgaon, Haryana

I have ordered a bouquet for International Delivery.
Made payment right after receiving the payment link from the company instantly.
After two days, I was notified that the recipient haven't receive the bouquet at all. I then contacted the ferns and petals customer care and they said they will deliver the bouquet in next two days. WHAT A JOKE !
They didn't have the courtesy to atleast inform me for the delay. I have claimed for the partial refund but no positive response from them. I have paid 4300 INR for A BOUQUET. What a RIP OFF !
Clearly not professional and UNFAIR !!
No news from them till now.