[Resolved]  Ferns N Petals — Order not delivered . Money not refunded

Address:Ferns n petals
Website:www.fnp.com

My name : sanil v. Had ordered gift for a surprise birthday gift purpose on 07.06.21 through FERNS N PETALS application. The order number is 25319046.
Amount :Rs. 487. The order was personalised clock.
While ordering the delivery date was 12 th june'21. On 8th june'21 the delivery status shown was HOLD. Reason was delivery not serviceable. Query /ticket was raised.
The logic less ticket service is: it is closed without assuring the customer has agreed to close the query.
Have raised nearly 8 tickets, for which there is no proper reply or assurance for redelivery or refund of money.
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Sep 25, 2021
Complaint marked as Resolved 
Money was refunded. thanks
Ferns N Petals customer support has been notified about the posted complaint.
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