I have been raising complaint since thrurdays. It was a bad decision to order a cake from you guys. I have spoke to 6 agents and raised almost 3-4 online query. I have never heard back. The order was not delivered and the status is set to complete. Upon complaining about the same, the agent said it was a mistake and the order will be delivered in an hr. This has been a week and no order has been received yet.
The agent is making me for an image. I wish I had a super power to generate an imaginary image of something I never received.
I was promised that my refund will be done in 48 hrs. its been more than 144 hrs and not a single world form you guys. Your agent put me on hold to transfer the call to manager and then disconnects it after 30 minutes of me waiting. Another agent promise a call back in 10 mins and now it has been an hr. Was this information helpful? |
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