Ferns N Petals — Pathetic Quality

Address:

Hyderabad, Andhra Pradesh

Order No – OR-9589017 Delivered on 27th July 2014 This is the second time Ferns n Petals has disappointed me. I had ordered eggless chocolate truffle cake (Pic attached as shown on website) to be delivered to my brother in law on his birthday. As you can see (pics attached), the cake is nowhere close to what was supposed to be delivered. The cherries had all fallen off, the cake was melted & I can only imagine the disappointed look on my sister and my brother in laws’ face when they received the cake. Few points to Fern n petals: 1. Why did your delivery boy have the cake on the tank of his bike? Aren’t they supposed to have proper boxes on their bike for cake delivery? Obviously the cake was fully distorted, melted and cherries were falling all over the box!!! 2. The writing on the cake!!! Unbelievable…. Even a nursery going kid would have written better and these are supposed to be half decent bakers who can write on the cake, aren’t they?!! 3. Why do you promise to deliver cakes when you simply can’t manage to do so?!!! No matter what I used to keep trusting fern n petals, but off late their cakes are pathetic, delivery boys rude, flowers maybe a week old!!! I am so upset with ferns n petals, I don’t think I would ever again come back to their services. I request you all also to think twice before ordering something from them! Pathetic Experince!