I placed an order for a flower basket on 22nd May to be delivered on 23rd May (No lockdown on that day) . My order was accepted, I received an SMS on 23rd 1:02 PM that my order is out for delivery. Then at 8:48 PM I received a message that my order has been delivered. To my shock it was never delivered. I spoke the customer support but got only a standard rhetoric reply that the inconvenience is regretted, and they will resolve the issue with the delivery partner.
The next day, 24th May around 11AM, a delivery man came to home and kept a shabby package at the door step and ran away without even informing what is he delivering.
It is pathetic to see that he has delivered my order in a very very bad condition
1. The item delivered was not the one I ordered
2. The flowers were already dead and dry
3.Instead of a card, my greeting was written on a piece of crumbled paper.
I would never ever do business with this company again
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