Ferns N Petals — Product charged high for delivery on same day but not delivered

Address:Kolkata, West Bengal, 700156
Website:www.fnp.com

My order# 520813 is for gift and rakhi to be delivered on 17th-aug2016. For this express delivery it was charged high and not yet delivered. When i am calling to customer care no nobody responds. This is completely cheating and fraud by taking more money for service which is never provided.
This way we cannot even speak for any concern to their customer care.
The price of any product and delivery charges are very high compared to other online sites. But for occassion like rakhi, the order will not be taken by standard delivery mode. It automatically goes for express delivery and charged rs 1000 minimum but the customer gets nothings. Also the value of gift is no longer there if it not reached on time, for whih ferns and petals claim as their business line. Such company should be treated lawfully.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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