[Resolved] Ferns N Petals — product delivered is wrong and of bad quality and no action taken in-spite of complaint

Sanjeev Kanaujia

from Pune, Maharashtra

Address:	Lucknow, Uttar Pradesh, 226005
Website:	www.fnp.com

I have ordered below cake yesterday:

https://www.fnp.com/gift/rich-fruit-cake?pos=5

The order i have received is not the same and the quality is worse, cake was all messed up on delivery even the name on cake was not proper.

I am not at all satisfied with this cake and would like to exchange it today itself with other cake.

Please take action asap.

Pics of cake received attached.

+1 photos

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Jan 3, 2018

Complaint marked as Resolved

Frens N Petals have agreed to redeliver fresh cake by today.

Ferns N Petals customer support has been notified about the posted complaint.