Horrible Experience-Raises a big concern on quality check. I have ordered a cake on 10th June 2019"order no.[protected] and it was for the birthday celebration for a 1 year old baby. After eating one slice of cake we noticed that there is some colour mixed in the cake and it was all over in our face and hands. We tried to wash it 5-6 times but it was still there on our body. It raises a big question on FnP whether they check quality or not, they have added colouring chemical which is very harmful for health. When we raised a complaint in FnP, next day someone from the franchise visited our home and requested not to escalate it further, he accepted that the quality of cake is not good and they have made a mistake.
As per FnP the query is resolved, they have redielverd the cake which we never requested. The never understood our concern that there negligence can lead to serious health issues.
Please check the pictures attached.
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