Ferns N Petals — product quality of cake

Hi i am aman garg,

Order id no: 13205191

I ordered one cake for someone's birthday, ordered delivered 2nd november, after cutting the cake we found exact truth of fnp services, they wonderfully scammed us. They sent a smelly cake, the cake was so bad smelling. Clearly realised that pantry sent us 10-15 days old cake. After ordering so expensive cake received this kind of service. Customer service even more pathetic, they refused to file a complaint as there tat is only 48hours., then started giving excuses like they would not be able to entertain my request as 48 hours already passed.

Seriously someone should take the serious action against them as we sent gift for them to celebrate that special day and fnp ruined that moment.