[Resolved]  Ferns N Petals — Rakhi delivery to US

Terrible first experience with ferns and petals. They were great when i was placing the order to send rakhi to my brother in the us.. They even gave me a discount! But till date the package hasn't reached my brother. When i enquired i was told the delivery was made but to whom.. Nobody knows. It's standard practice to take the name, signature and contact number of the person who takes delivery. Instead, they are asking me to check with the 'mailroom/porch/apartment manager/security room/neighbour/front office'. I have written to them several times to either make the delivery or give me a refund. Their call centre is the worst.. Nobody picks up the phone.