Ferns N Petals — Refund for Amount charged

Address:

Bangalore, Karnataka

The above company has charged me Rs. 150/- extra for some customization which was not actually done by them. Now in spite of deficiency in service on their part, they are giving me gift voucher and not the liquid money. I paid cash, So I want cash back simple. I dont want to avail their services again, hence cash refund should be made in place of GV. The reference Order no. is. OR[protected].