Ferns N Petals — Scam Company / Looting money

I ordered a Rasmalai cake for a friends birthday worth 1549 whrein I got a discount and paid 1359. But the cake I received was a disaster and I was so embarrassed in front of my friends. They are selling their cake as rasmalai and they are charging hugh for the same thats why I ordered but there was not even a single peice of rasmalai inside the cake only there were few peaces on the top as a decoration. Even If I accept the fact that this was a rasmalai cake fine but what about the taste and the quality. Quality was so low and it was smelling like ### and when I m asking for a refund they are not even responding. Initially they said they will refund half of the amount but I dont know what happened later they stopped responding.I find this company a fraud because its not only about the money its about our emotions.They ruined my friends birtthday. Even a roadside shop cake is better than this so called ferns and petels. Please take strict action.