Ferns N Petals — stale food delivered

Address:

Pune, Maharashtra

Last year i started placing orders from ferns and petals. The experience was awesome. Last 2 orders have been pathetic.in fact i had to place the order on 22nd april as i didn't have a choice! The flowers were not fresh at all. Most of the roses were dried. Last order the cake was stale. When i raised a complaint for the cake i got a call back and was told that the bakery was responsible and not ferns and petals. Still i gave it a try and ordered only flowers this time. But this time also my bad!! Don't they understand that we order to gift someone just because we aren't able to be with the person gifted on their special day!! With this service not only the gift is spoilt but also the emotion behind it is gone for a toss.. And now when i am trying to call them to let them know they are just hanging up on my call!!!

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Order number
10005611
And
8694978