Ferns N Petals — There is no concept of cancellation though their FAQs page says so

Placed an order yesterday (6th July 2022) late night but wanted to cancel it and so called them today, 7th July 2022 (not even 24 hours have gone by). The order delivery date is 12th July 2022. But they did not cancel it though the order was not shipped even. This after their own FAQs page says the following -

"Order modification/cancellation in a domestic order, please give at least 24 hours notice before the requested delivery date. If your order has already been shipped or delivered, we won't be able to cancel it or make changes."