I am from Chennai and I have ordered Unicorn cake order id: [protected] from ferns & petals on my daughters birthday. But the unicorn cake design which is mentioned in ferns & petals is totally mismatch with the cake i have received. Some low level thugs, fraud who is enrolled as partner with ferns & petals use paper cut image of dead horse or donkey or dog i couldn't recognize and Stick it on the cake with cream all over it saying it's an "unicorn". When i opened the cake me and family totally gone heart attack and feel embarrassed in front of my friends & relatives who are invited for B'day party. I throw the cake to the dustbin and immediately ordered new cake in nearby cake store.
When i complaint the same in Ferns & Petals another thugs name "Sanjeev Kumar" who is employed in Ferns & Petals who offered me Rs.200 worth of cadbury celebration box for 2200 Rupees cake. i slash him right away in the mail and call that i need my amount refund else i am gonna file police complaint. At last after many struggles over call they agreed to refund the full amount i have spend on the cake.
Such an horrible experience with FnP. If anyone wants an cake kindly ordered to your nearby cake store never believe this online stores they won't keep up their promise.
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