Ferns N Petals — unethical and unprofessional fraudster company

Ferns N Petals — unethical and unprofessional fraudster company

R Rajeev Bohra from Lucknow, Uttar Pradesh

My order nr 6505692 for flowers was to be delivered for rakhi on 25th august as per contract agreed by me. After taking advance payment when they made mistake & delivered the flowers 3 days in advance & instead of either re-delivering on the due date or refunding the payment - their customer support executive nitish kumar says we apologise and on phone mr prashant says that is all we can do!!! Highly unprofessional + unethical + fraud on clients who paid in advance Mr vikas gutgutia (Md - f&p) - are you listening!!! Was this information helpful? No (0) Yes (0)
Ferns N Petals customer support has been notified about the posted complaint. Aug 25, 2018 Updated by Rajeev Bohra Order nr 6782216 Bouquet of Kit Kat Chocolates was delivered to the recipient in Kolkata in un-edible, stale & badly melted condition due to which it had to be thrown away immediately. No resolution yet by the company. Last year Stale & Smelly oil Sweet Laddos were delivered to my sister in Hyderabad - so I thought Chocolate this Rakhi will be safer but unfortunately they seem to be taking clients for a ride on busy festival occasions !
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