Ferns N Petals — Unethical- Product not Delivered but charged

ANEESH N

Address:	Bangalore, Karnataka, 560076
Website:	FERNS N PETAL (www.fnp.com/)

I had placed an order[protected] through Ferns N Petals(13th of Feb17) but my order was never delivered. I got a message saying an attempt was made which is absolutely false because there was none. Post raising a concern got a reply that since they were not able to locate my address(what happened to google maps or they could have called me) my order stands delivered and I wont have a refund. They are simply cheating customers and would request one and all not to order from them. Please raise the awareness and if possible raise your concern at customer forum so that the company is penalized legally.

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Ferns N Petals customer support has been notified about the posted complaint.

Feb 14, 2017

Updated by ANEESH N I had placed an order[protected] through Ferns N Petals(13th of Feb17) but my order was never delivered. I got a message saying an attempt was made which is absolutely false because there was none. Post raising a concern got a reply that since they were not able to locate my address(what happened to google maps or they could have called me) my order stands delivered and I wont have a refund. They are simply cheating customers and would request one and all not to order from them. Please raise the awareness and if possible raise your concern at customer forum so that the company is penalized legally.