| Address: | New Delhi, Delhi | | Website: | www.fnp.com |
Shame on management team and your customer service team.
1. You book orders through advance online payment.
2. You take preferred scheduled delivery date and time from customer online but either deliver in advance or later than the date of occasion like birthdays, anniversaries.
3. You hurt the sentiments of the senders who request to deliver a product on a specific date to give a surprise to near and dear ones.
4. All your claims of vas on the song or jingle played on your customer service numbers are fake and just to fetch orders and money of customers once.
5. Your customer service team sometimes don't take calls and keep customers waiting with this stupid and fake song or jingle for more than 15 minutes or an hour.
6. My most of orders booked with advance payments for 14 sept. 2018 birthday of my mother were either covered 2 days in advance and also not delivered till 15 sept. 2018.
7. My order no. 6987393 which was booked 10 days back and was supposed to be delivered on 14 sept. 2018 have not been delivered yet. Shame on all of you for such a pathetic unsuccessful service.
Shame on you all for exploting advance onlone payments from customers and harassing and hurting the emotions and sentiments of customers.
All your claims made in jingle song are fake, false and mialeading the customers.
Failed business ethics claimed by owners, management and customer service team of ferns & petals. Was this information helpful? | 
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