Ferns N Petals — Very Bad service

Address:Ludhiana, Punjab, 141003
Website:www.fnp.com

Order no 1238034 was placed on Dec 8th 2016. It was supposed to be delivered on December 9th night. First thing, you guys know it's birthday so you guys are supposed to be delivering cake and gifts 5 or 10 minutes before 12. ( if you can't do it you should not be charging 250 INR extra for it) second thing, recipient's name was Mrs. Rama Bansal and her name mentioned on card was Mrs. Brahma Bansal.
When i placed an order i got message after i ended call with your rep. I called back and stayed on hold for 15 minutes, spoke with another idiot and she confirmed that right name has been updated. But when order was delivered it had incorrect name on it. You guys need to realize that you are in such industry where emotions has more value than money and because of it, you make money.

It's height of carelessness and i am not going to use FNP ever in my life. I will find someone else for future orders. FNP is good for nothing
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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