Ferns N Petals — Worst experience: Delayed and wrong order delivered

Order Id: 31883525

This is regarding my order. I would like to share that my experience with ferns and petals has been the worst for me. Being overseas, ordering from ferns and petals for congratulating my friend on her wedding has been my biggest mistake.

My order was one day delivery on the 3rd February (I paid extra for delivery) but it was not delivered on 3rd February. The order was delivered next day but a wrong cake was delivered with random birthday message. It was my friend's wedding and I had ordered a cake with a personalised note. There was no note with the cake. I have attached the screenshot of the cake.

It's surprising how much Ferns N Petals is charging for their poor service.