Ferns N Petals — Wrong product and wrong packaging

I have ordered a 1Kg Tom& Jerry cake for my son’s birthday. Today I received a very small cake (not even 1/2 kg), a completely different looking candle packed in a non fnp box. I paid Rs1637 on 7th May’21. Customer care is non functional that too during lock down! Taking full advantage of the situation and fooling around with the customers. Great. Now if It is not resolved within 2 hours I am going to communicate this to the consumer forum. Will definitely float my experience in the social media. Order # : 24537384