[Resolved] Filpkart — My order is not received till date

MANOJ M. MANIKSHETTI

from Mumbai, Maharashtra

Oct 16, 2021

Address:	Flat No 004 LOTUS BLDG. NAGAR / GARDEN, WADAVLI SECTION MIDC ROAD
Website:	Filpkart application

Dear sir /Madam

I want to State few lines for your kind consideration and favorable action please.

I had ordered a product ( i.e. Mobile) of Rs 14999/- from Filpkart on 03 Oct 2021 full amount paid and it's tracking number is Ekart logistics I d number FMPP[protected]. The product delivery date is on 08oct 2021. The product is not delivered by Ekart logistics again the delivery date is extended upto 11 Oct 2021 but still the product is not received till date. So many times complaint to Filpkart customer care but no proper response from Filpkart and e-mail is also send to Filpkart on 15.10.2021.
The tracking number is also attached herewith for your reference it is not moving or it is not updated by Filpkart.
Please solve my problem I want my product (mobile) . Early reply is highly appreciated

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Dec 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2021

Flipkart Customer Care's response Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that Rs. 14999 on Oct 17, 2021, and this will reflect in your credit card by Oct 26, 2021. Request you to note down the bank reference numbers: 6344180688446037006091. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Appreciate your understanding. Thank you.