First Flight Couriers — Agent calls to pick up COD Orders ourselves

Address:

Rajsamand, Rajasthan

Gentleman, My Name is Atul and I am from Rajsamand (313324) Rajasthan. my complaint is regarding the COD service of First Flight Couriers in my city. Me and my family do regular online shopping at snapdeal, myntra, jabong etc which all ship with firstflight. The Local FF Agent 'Ria Collection' never delivers the COD orders to my home and asks us to come and pick up the parcels ourselves. The place is 4 kilometers from my home and its very inconvenient to find time during office hours to pick up the parcels. Whats the point of shopping online with all of its negatives when you lose the convenience of getting product at the doorstep ? Moreover, its unsafe to pick up the parcels for women and girls from the place because many indecent and loafer like boys offen hang around at the place. Me and My wife have given multiple complaints to FirstFlight's regional and jaipur office but to no avail. This is not the kind of service we expect from leading courier companies. Kindly convey the message to firstflight which does not even has a dedicated customer care cell or number.