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Fitness First Gym Complaints & Reviews

3.3
Last updated Sep 2, 2023
Complaints 51
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33
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18
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Fitness First Gym Phone Numbers

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+91 11 4632 5100
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Fitness First Gym Head Office Address

Central Court, 1st & 2nd Floor, N-57 to N-62, Munshi Lal Buidling Outer Circle, Opposite Scindia House, Connaught Circus
New Delhi
New Delhi District
Delhi
India
110001

Fitness First Gym reviews & complaints page 2

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1
13abhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

instructors on drugs

Address:Mumbai City, Maharashtra

Hi
this is abhishek and one of my friend tarannum mallik is a member of your mumbai mega mall club.
Your club members used to take her to night clubs and make her drink an instructor Hannah is involved in that.
when i talk with them they used abusive language (Arjun Kapoor, Abhishek Chatterjee)
she is the member since 4 years and no improvements. still she is going after disobaying her parents too.. so I also...
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RituBhalla
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment for making payment again

Address:New Delhi, Delhi

I was a member of Fitness First gym Connaught place from last 2 years, suddenly they relocated the gym from N-Block to A-Block, which is very very small, a nd they have reduced the equipments and all the area so much. Only 2 washrooms are there and 1 is not working as well, they are charging the same amount and are not ready to reduce the amount even, I paid the fees of Dec-13 on 24th Nov-2013, and when i registered a complaint in the new...
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Yesterday, on 30th September, at 4 o' clock, I paid 3576 rupees for membership at Fitness First, CP branch in Delhi. An hour later, another customer was charged 1730 rupees for the same membership plan. When I raised this issue, the manager did not compensate me for the loss. I wasnt even given any membership receipt. I only have my Credit card receipt. The sales team indulges in such wrong doing because customers do not have the right...
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AM1810
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Constant SMSes

Address:Delhi

They have been constantly sending sms's to join. They do not have a location anywhere near my place of residence. I spoke to the GM Vipin Marwah in Connaught Place branch on [protected] (vipin.[protected]@fitnessfirst.net.in) who assured me that no more messages will be sent and the name will be removed from the data.

Yet again, after a few weeks the messages have started coming in....
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friendz101
from HELPVILLE, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vulgar songs being played in group exercise classes

Address:South Delhi, Delhi

I attended a Group Cycling class at Fitness First Platinum, Saket with the trainer Ms Divya Arora. I was with my son and daughter who also wanted to take a trial class. Her music was so vulgar that I was left embarrassed in front of my family. She played songs like Sexy, Sexy, Sexy mujhe log bolein and the item song Fevicol se. This was accompanied by vulgar gestures and liberal use of the [censored] word.

Is this the kind of music...
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friendz101
from HELPVILLE, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fitness First Platinum Saket cheating customers

Address:South Delhi, Delhi
Website:www.fitnessfirst.net.in

I was one of the founder members of Fitness First Platinum, Saket, New Delhi last year. Just like the other 300 founder members, I was promised by the Sales team that there is a lifetime guarantee that my monthly due would not be increased. This was how they convinced the first 300 people to join.

Last month, they increased the monthly dues by 25% and called it a "nominal" increase. When we went to the management...
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S
sumaya-sa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

treated very badly

Address:Ernakulam, Kerala

Macy123

Very very bad

I have had the absolute displeasure of having to meet the owner of Jaison fitness first and he was rude, arrogant, insulting and I can only come to the conclusion that he either does not respect women or he hates foreigners. I firstly need to state that I was in no way interested in his business but he randomly interrupted a personal conversation between myself and a friend and he insisted...
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gautamborisagar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading and cheating

Address:New Delhi, Delhi

The fitness first club at Connaught Place in Delhi gave me wrong information and based on that they took around 12000 rupees more from me. I went there with my wife and the concerned person said that whether we join both, or my wife joins alone the cost will be same under different scheme. I had very bad experience with Fitness First and would say people should be careful while joining Fitness First club. They are there to just earn money....
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nish12345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I Get Slip Disc due to Fitness First Trainer Mistake

Im a 34 year old woman and I took the personal trainer option at fitness first the trainer pushed me to train so hard that i had a stress related slip disc which was diagonised after MRI.

Fitness First is the WORST GYM! Pls dont join.....
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Badesir
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Practices across the world

Address:South Delhi, Delhi

Fitness First (http://www.fitnessfirst.net.in) is a MNC company engaged in as the name suggest, operating high class gym. But it is known for its unethical practices across the world. Try Google Fitness First, unethical, fraud... there are sites dedicated to it.
Here in India, it is no different. All they are interested in is to bring you in. The company representatives who meet the potential client are given targets to book you at...
+1 photos
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R
rohitmsingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating and Harasment

Address:Gurgaon, Haryana

Fitness First india Pvt Ltd Complaints - Cheating and harassment of the customer
Fitness First india Pvt Ltd Complaints - Cheating and duping the customer

Cheating and harassment the customer
Hi,

This is to bring to your notice that I have been cheated by a fitness company i.e. Fitness First India Pvt Ltd(GURGAON Branch) which actually made so many false promises at the time of closing the sale...
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AGupta85
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible management

Address:Delhi

I've been a member of Fitness First in CP For the past six months. The instructors and members are fine, but the management is the most incompetent group of nincompoops I've ever come across in my life.

The gym is frequently out of towels and hot water. When informed that about the problem, the manager (it used to be someone named Mandeep, now it's an interchange-ably useless man named Irshad) says it's...
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Reetaja
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit of credit card even after request for a cancellation of membership and stop payment 3 months in a row

Address:Karnataka

I had enrolled at fitness first india in july 2010, for a 8 months period. They are a premier health club. I have been requesting for a freeze in my membership since february 2011. Since I had some frequent official travel to undertake, due to which I would have not been able to attend the gym regularly.

What is a freeze- a freeze is a period when you don't attend the gym, and pay a nominal charge for continuing the membership....
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kapil21682
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment over membership Closure

Address:Delhi

Dear Executive,

This is to bring to your kind notice that I have been badly treated by a company which boasts of excellent standards and brings out itself as 'For the People' sort of a firm doing all works for improving the health of people around the world, but sadly they falter as happened in my case.

I took a membership from Fitness First CP center (Applicable for usage in all Gold clubs across India),...
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shouldReadcomplaint
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating case against Fitness First (Health club)

Address:Bangalore, Karnataka

Hi All,

Dont join fitness first as they are real cheaters. They will take your money and will not allow you to use the gym. If you don't want to waste your money don't join there please.. The staff's behavior also having cheap attitude and behavior .

I have experienced the same and also many of my friends. If you really wanted to be in trap, go and join at your own risk....
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narula alka
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voilation of law

Address:New Delhi, Delhi

My daughter applied for membership for Fitness First Gym in the month April 17th 2011 ,in Select City Mall Saket N Delhi.While she paid the registration fee along with one month advance for the month of May2011, she was told to give credit card details which she did not have.She was suggested to give 3rd party credit card details as gurantee which she tried to arrange from her friends and fokes but failed.Finally today i informed the Gym...
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Amrita Chugh
from Valapattanam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassing for dues after membership is over

Address:Bangalore, Karnataka

I took an 18 month membership which expired in June 2010. Since I had been injured by a personal trainer I was granted an extra month that was supposed to be added, extending it to July. When it was over, I got a couple of phone-calls asking me about my status and each time I informed the marketing person calling that I was not renewing my membership, I also explained the reason for the extra month.

I thought that was end...
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girish.ladde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fitness First is not ready to refund my money

Address:Bangalore, Karnataka

I am Girish Ladde. My sister was planning to enroll for 3 months at Fitness First at Eva Mall location in Bangalore. While filling the application form, my sister studied the Terms & Conditions specified by Fitness First; she noted few Terms & Conditions which she was not comfortable with; so she decided not to opt for the service provided by Fitness First. Before the application process was completed, administration team of Fitness...
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arjunn
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Constant harassment for personal training

Address:Central Delhi, Delhi

My brother and I have taken the 18 month passport membership @ FF. At the time of joining, we were assured that the trainers on floor are obliged to guide and assist and that if I so please, I can engage a personal trainer. I have completed my 17th month @ FF and am really disappointed to say that the Fitness First@ CP has not lived up to my expectations. The trainers on floor are mostly on a one track agenda to sell some 30 day/ 10 day personal...
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capt_saurabh2006
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST DEFICIENT SERVICES AND BREACH OF PROMISE

Address:Gurgaon, Haryana

Registered Post / Speed Post
To
Shri Vikram Bhatia,
Managing Director,
Fitness Firsat India Pvt. Ltd.
Ambience Mall, Gurgaon
Subject: Complaint against the deficient services and breach of promise
Dear Sir,
When I joined the Fitness First India Pvt Limited, Platinum Tower, 5th Floor, Ambience Mall, Gurgaon I was given a clear understanding and assurance
( by Mr. Alok) :-
1. That...
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