Flashstar Commerce — Performance Issue Defective mobile

Sir/Madam,

I have bought Redmi K20Pro worth 26, 924 on June 22nd through flipkart and the product is defective. Next day itself i came to know that the battery packup is just few hours only and even am facing problem with the speaker as well. June 23rd itself i have filed a complaint against this and every time when i spoke to flipkart they are giving me update like my replacement is granted and technician will come and collect this defective phone. Its almost 2 weeks over still my issue is not resolved.

To be frank am getting pathetic experience from this particular seller and requesting any one who is having authority to deal this correctly to resolve this issue asap.

My business calls as well as personal life is getting toi much affected with this kind of service from your side by using this defective mobile which you had delivered

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