[Resolved]  Flip Kart — defective product received

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	flipkart

Dear all,
I think this is the right time to show you guys how the lower management of flipkart works. I don't think so that the persons sitting at top level does not knows about this major loophole. This is the right time to shake you guys up.
The call center really sucks. I called your customer service and every time they told me different stories. I am left with no option but to write an email to you and to my utter surprise, i had placed an order of samsung galaxy j5 original battery on 14 september`17 and i got that on time. After 2-3 days i place a request to replace it as it was not working properly and whenever i try to charge my phone. It was not getting charged fully and when the battery reaches at 40-50% my phone gets switch off automatically.

After replacement, again i’m facing the same issue and i have also contacted samsung service center to know if there was some problem with my phone or not. After checking my phone they have clearly told me that battery is not an original and it is local battery. Now my replacement time is already gone, so please take this on priority basis and assist me with the further course of action.

Order id:-od[protected] and seller name:-goglesourcing

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Thanks & regards,
Vipin kumar
[protected], [protected]