[Resolved] Flipcart — sumeet mixer grinder warranty issue | |||||
I had a very bad experience from your Flipcart Online.. 13th May'18 I Ordered Sumeet Mixer Grinder and I got the product on 20th in a Damaged Condition, After that I requested for Replacement and its been Replaced also on 26th May'18.. Nominally its been used and its stopped working within 1 weeks time, After that I was planning to approch the Bangalore service centre for Free service cos its in warranty period, Only 1 service centre was available in Bangalore when I checked in google its " Ambika Steel Centre", He is the only Authorised service centre in Bangalore and I approched the service centre & I was shocked, Service centre people said that " Online Purchased Items will not cover the 1 year Warranty", And I called Sumeet Head office in Chennai also, They are saying that we are not supplying any product to Flipcart, What you got the product is Fake Product by some other vendor and its not comes under warranty of Our's, Already Sumeet company is filed case against that fake vendor its in the court..He explained me. Am asking how Flipcart such a big brand is doing fraud to the Customers ??? This is the way to do the Business & Cheating to the customers ?? Really am worried again to Buy the products from Flipcart, Am requesting you to please sought out this issue and do the needfull as earliest, Was this information helpful? | |||||
Aug 22, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 29, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 22, 2018 Flipkart Customer Care's response Customer complain was he received the defective product also stating that the product is fake one, so apologized and escalate the concern to seller team, we received the update as customer will have to contact brand number mentioned on the product, so informed same to customer and closed the complaint from our end.
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