Flipcartshop.in — wrong product delivery and not responding for return

Address:Esplanade Heights Plot no 219/20 Gurgaon HR 122003, 122003
Website:flipcartshop.in

Date of the incident: may 3, 2019, 9:58 am
Client email: flipcartshop.[protected]@gmail.com
Description: i've placed an order (Apple airpods) on https://flipcartshop.in/ at may 3, 2019, 9:58 am, with cash on delivery.
Order arrived on thu, may 9, 2019. I checked the order and found it to be fake one, not the original one.
So i initiated return of the order but since then, i dint hear anything from the flipcartshop about my return. I emailed them couple of time about the return. Nothing worked.
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Comments

Same with me I order apple iPod on 13th May 2019 the payment was made through Paytm but till date I have not received the article

paivr's reply, Oct 10, 2019
This is really a fraud company and am wondered how helpless are we, as the company keeps doing it. People keep losing money and the company is enjoying themselves. Is there any way to stop this? Nowadays the company's website too is not accessible. Neither they respond to our numerous mails for refund. SOMEONE PLEASE HELP

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    Esplanade Heights Plot no 219/20 Gurgaon HR 122003, Gurgaon
    India
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