[Resolved] Flipkart — 2 printer orders received 1 and other differ from my order

om ajay nigam

from Indore, Madhya Pradesh

Address:

154/B, SANGAM NAGER INDORE, 452006

Sir i ordered 2 canon lbp 6230dn printer through flipkart
(Order id is od[protected] dated 25th july 2019) but i have received only one printer canon lbp 6060w (That was differ from my order).
And 2 printer not received. (On dated 31st july 2019)
But seller generate invoice 2 canon lbp 6230dn printer and that invoice pested on received box
On that box quantity maintained 2 printer with amount (11600 x 2) 23200/-
My family member jyoti nigam received that delivery and given that payment.
When i saw that box, i had complaint immaterially to flipkart customer care.
But my problem not resolve.
They given only new date for resoive my issue last date was 19th august 2019. When i was ask about my issue they told sorry u request failed because u time period our.
Sir i am very mantel harassment feel.
I cant understand there policy whenever i asked they told all document u have provided us.
But they cant do anything.
Sir i cant attach the invoice to mail because file format not supported.

+2 photos

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Aug 21, 2019

Complaint marked as Resolved

on 31st july 2019 i rased my first complant to flipkart at 7.45pm on july 31st they create incident IN 1907311955053463950 message come (we have escalated your issue to the concerned team we will resolve your problem by 3Aug 8.00pm. but cant do. same day i have filed return request. the seller is currently reviewing your return request.we will get back to you with an update on this request by 12 business days. but nothing happened. on 5 august new inc generate in 1907311955053463950 mail come from flipkart your consent not received within 48hours u request failed . same process done on 7august and result same . new time given 19th august 3.30pm when i asked flipkart executive told sorry u time period over . we cant help u. u told me i have given 2 printer amount 23200/- and i got 1 printer differ that price was 9000/- this is 100% fraud and cheating with us . no seller contact with us .

Flipkart customer support has been notified about the posted complaint.

Aug 20, 2019

Updated by om ajay nigam Flipkart executive never call for my issue which I maintain, only mail from their Flipkart mail [protected]@flipkart.com.they told smaller review u return request and after that mail comes u return requests failed .never ask from seller what to do.
I am simply request seller provide my ordered printer Canon lbp 6230dn printer 2no. Or refund my money and take ther printer from my house .I have attached more images with invoice . please check it what is the blunders.

Aug 21, 2019

Updated by om ajay nigam Sir I have video when I was opened the printer box after confirmation from Flipkart executives.after this all the matter clear how can fraud done by seller with negligence from Flipkart.i can try to attaching the video file but the size of to large i[censored] can provide other option I will mail to u.i think this is most important avoidance .

Aug 21, 2019

Updated by om ajay nigam Sir I have video when I was opened the printer box after confirmation from Flipkart executive this the most important avoidance of cheating and fraud done by seller with negligence of Flipkart.