Flipkart — 2 products of same category sent incompatible

Address:

Bangalore

Ordered a screen saver glass for my google pixel 2,
1. Order No: OD[protected] / 8th Order / Amnt:231 - Sent me smart watch glass
Sold by Fairstore
2. Order No:[protected] / not sure of date of order / Amount 209 - Send me Cut glass,
Sold by Ganesh Impex

Issues faced:
Tried to chat to address: Customer service closed saying issue resolved! Where is the issue resolved? Pic shows iPhone Glass, with top cover, and despatch received with cut top glass for Pixel 2.

Had 2 calls backs for latest issue, and both sounded where there was no historical call recorded for talking to the CS agent, and no reference. Post which i have placed 4 calls for call back, but none responded. This is ridiculous and degrading CS, similar to what happened with ebay lately.

Pls mail me at [protected]@gmail.com or call me at[protected] for any further info from my side.