[Resolved]  Flipkart — 2 year extended warranty not provided on my Videocon TV OD[protected]

Address:

Ahmedabad, Gujarat

I have placed order of 40 inch Videocon LED TV on Flipkart. Order number is OD[protected]. At the time of order flipkart had mention they are going to provide 2 year extended warranty on Videocon TV as a part of offer apart from 3 year default warranty provided by Videocon. I also confirmt he same with Flipkart executive on customer service number before placing order. I got confirmation on phone that they will provide 3+2=5 years of warranty. After receiving the product when i start following up with videocon and flipkart team, they are saying its 1 year warranty + 2 year extended warranty and not 5 years total warranty.I have done lots of follow up with both flipkart and videocon team for getting 5 year warranty but none of them are agreeing now on providing 5 year warranty. I need support from consumer forum to get me 5 year Warranty which i should get on my Videocon TV.