[Resolved]  Flipkart — 4 tb seagate external sending broken item then after requesting refund courier cancels one of them

Address:

Kolkata, West Bengal, 700024

Hi,
I order 2 4 tb seagate external drives from this seller omshakti and if i would have known his reputation before i would have never ordered now for the first time i was sent a non working drive i asked for a refund at that time but i was told sorry only replacement is available so i said no problem i will take a replacement...
Now after i received my replacement i opened it infront of the courier so
That he can also see the packaging and the drive is different plus opened
Package i order a 4 tb i got a 2 tb and teono or temp is written on top and back side of it and looks like this is a 1-2 yr drive is this the kind of service u guys
Offer and keep this seller going on with it.. Now i called u guys
Regarding refund both were approved by u guys then when the courier came in he only took one of them and not the other one and canceled that one cause he was not told about taking different item...
Then i called u guys instantly infront of the courier and i was told i will
Be picked up soon again however it did not happen not my acc is closed because ur people requested too many return request on the same item where only one request was suppose to be done...
Now i would like u to please give me my money back as one of em has been
Given back whose order id is od[protected]
But the other one that was canceled by your courier cause he was not given
Much info about the return od[protected] i would like u to request a proper refund on it or else i will take this to consumer forum for sending me broken different item and i also seen the review of the seller
Omshakti and if i had seen that before i hadn't bought it then... And been
Going through all this trouble..
Do check everything and reply or else i will get a lawyer for it cause that
10250 rs is not a small amount and also why after approving both the
Returns one was canceled then again was promised that it will be picked up
Soon...
Order id ending with 2000 has been refunded to me the one ending with 7000
Has not been so i would like that back...
Attachments of all the snaps taken are given... Pics of broken and unseal drive and seller review on flipkart
Also the snaps of the approved return requests email that i got from u guys
..

I never ever faced these kind of problems from amazon or ebay...
Do fix this..