[Resolved]  Flipkart — absolutely pathetic service

Address:	400086
Website:	www.flipkart.com

I ordered the refrigerator 'whirlpool 240 l frost free triple door refrigerator' on 14th october 2018 in the big billion sale and got it delivered on 27th october 2018 which was is a very big delay for delivering a refrigerator. After the delivery, the very next day i got a email and message stating that the installation and demo has been scheduled for 29th oct. Today is 30th october and there is no response from flipkart team regarding my concern. I got this refrigerator on exchange for my old fridge. These guys took my did a good tough check on my old fridge and took it and now they aren't responding when the new one has to be installed. All the consumable items are kept outside for the last 4 days. I have got no sms or email regarding the installation time and further date. They are supposed to install it within 2 business days which they have failed. I don't know on what basis they took my old fridge when they cannot provide the installation service at the earliest. This is the worst service provided by flipkart. On speaking to the flipkart customer care executive he told my to wait for a week. So am i supposed to keep all the consumable items outside for the next 10 days after the delivery? I seriously don't understand what kind of service is this. I am very disappointed with their service.

The refrigerator box has been kept in my hall for the past 3 days and no installation guy has called me nor there is any sms or email from flipkart regarding the same.