[Resolved]  Flipkart — against flipkart — for damaged tv — not helping to resolve

Address:411057
Website:www.flipkart.com

Hi,

I have ordered sony tv from frlipkart and it got delivered on 26th oct, when employee from sony visited for installation he found tv is damaged, after that flipkart has arranged technician visit, technician has given update to sony but flpkart is not taking update from sony, they are not helping to replace the yv & resolve this issue, i have called them many time but every time they are giving new date for resolution.
And we have contacted sony, sony is saying we have to pay 16000 for repair.

Order id : od[protected]
Sony request id: 50876382
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Dec 13, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Flipkart Customer Care's response
We will revert on it.
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