[Resolved] Flipkart — amount debited from my account but order has not been confirmed

[Resolved] Flipkart — amount debited from my account but order has not been confirmed

D Deboshree Panja

I have placed an order on 11th july 2020 using phonepe as my payment option. The amount got debited from my account but the order is not confirmed. I have the receipts of my payment through phonepe. The amount is still not refunded to my account. I'm a flipkart plus customer and i'm facing this type of situation for the first time in my life. Please refund my money back. +2 photos Was this information helpful? No (0) Yes (0)
Jul 12, 2020 Complaint marked as Resolved How can it be resolved? Flipkart customer support has been notified about the posted complaint. Jul 12, 2020 Updated by Deboshree Panja How it can be resolved? I have still not got any confirmation mail from your side Jul 12, 2020 Updated by Deboshree Panja Either please confirm the order or refund me the amount. That's all what I want. I have attached all the documents related to my payment. Jul 12, 2020 Updated by Deboshree Panja This is the ticket which I have raised in Phonepe. They are confirming the payment was successful. Hope now my issue can get resolved by you people. Verified Support Jul 13, 2020 Flipkart Customer Care's response We will revert on it.
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