[Resolved]  Flipkart — amount deducted but no order placed

Address:Kolkata, West Bengal, 700156
Website:Flipkart

I placed an order on flipkart on 14th may, '18 at around 19:30 for 1) plum chamomile and white tea toner and 2) plum tan busters combo - a total of rs. 721/- i used my debit card, added details, and the app added the otp. I have a message of deduction from axis bank to flipkart. But, the order was not placed. I have checked "my orders" list on the app. The products still appear on the cart. They are asking for a payment again. They should revert the amount or deliver the products.
(From axis bank: info: pur/flipkart internet pvt/[protected]/flipkart internet pvt/seq no 921332.)
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May 15, 2018
Complaint marked as Resolved 
This issue has been resolved.
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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