[Resolved] Flipkart — amount has been deducted but still shows unsuccessful payment in flipkart

Sunny Nishan

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380008
Website:	flipkart.com

I used the sbi netbanking as a payment option on 13th June 2018 for redmi note 5 pro flash sale for order id OD[protected].
Initially i had selected COD, but then i opted for netbanking.

My bank had deducted the amount, soon i received the message from flipkart that the payment was unsuccessful.
I tried contacting flipkart through an email but got no reply within 24 hours.

Currently on my order COD is being shown as payment method.

I hope you respond me over here.

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Jun 16, 2018

Complaint marked as Resolved

Received the refund on 15th June 2018, two days after the deduction. I also received a call from their CS regarding the same. I just have a feedback that they should improve their response if they can, under such scenarios. Thanks,

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Flipkart Customer Care's response We will revert on it.