Flipkart — apple iphone 7 (refurbished device)

Address:City rajpura village uksi jattan, Patiala, Punjab, 140401

Order id: od[protected]
Order date :[protected]
Product. Apple iphone 7 (Jet black,
Imei/srno: ([protected])
I received this phone on 13/8/2019 which is sent by your company. This phone has following fault which is mentioned below;
Firstly. (Apple refurbished device)
(Battery may be changed)
(Front camera may be changed)
(Rear camera may be changed
I visited apple iphone care department where i came to know about that this phone warranty has already expired on june 2019.
I kindly request you that please replace my phon if this is possible otherwise my all payment give me back.
Thank you
I am waiting for your prompt reply.
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Flipkart customer support has been notified about the posted complaint.
Sep 13, 2019
Updated by sukhneet
Order Id: OD[protected]
Order Date :[protected]
product. Apple iPhone 7 (jet black,
IMEI/SrNo:([protected])
I received this phone on 13/8/2019 which is sent by your company. this phone has following fault which is mentioned below;
Firstly. ( Apple Refurbished Device )
(Battery may be changed )
(Front Camera may be changed )
(Rear Camera may be changed
I visited Apple iPhone care department where I came to know about that this phone warranty has already expired on June 2019.
I kindly request you that please replace my phon if this is possible otherwise my all payment give me back.
thank you
I am waiting for your prompt reply.

Verified Support
Sep 14, 2019
Flipkart Customer Care's response
Hi Chirag,
Thanks for writing in. We're sorry to hear that you're facing issues with your Product. Since the product was delivered to you on 13 Aug 19 it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
Sep 14, 2019
Updated by sukhneet
it's not fair sir. we already called to flipkart care staff next day when I received this phone.so i think there is no any 10 days period issue.you have to solve my problem. otherwise I think you are just making fool to your customers.please replace my product as soon as possible. thanku
I am waiting for your prompt response
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