[Resolved] Flipkart — asus rog 2 not delivered

Manu Kaushik S M

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560066
Website:	www.flipkart.com

I ordered asus rog 2 phone via flipkart on october 12th. The order was supposed to be processed and shipped on 22nd of october. I did wait till 22nd for the status to be updated. But there was no status update on delivery or shipping. The seller is truenet commerce. From 22nd till date i've been calling flipkart customer care daily and trying to get the status of the phone. Everyday, the same answer repeated by the customer support team - "please wait for 24 hours for the status update".

I have been waiting still. There is no update on the product. I have paid the money for the phone upfront too.

I am worried if they are doing something regarding this.

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Dec 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 31, 2019

Updated by Manu Kaushik S M Super!! Now the seller cancelled the order without any notification!! Great job!!

Verified Support

Nov 01, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for Asus ROG Phone II (Black, 128 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 31 Oct 19 and it will be reflected in your PhonePe account by today. Hence, closing the complaint from our end. Your kind understanding is appreciated.

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Comments

Santhosh Fabre

Oct 17, 2021

I have ordered RoG phone 5 on Oct 5 and now its Oct17 but no status update.. So the dame will happen to me? Wizrob fashion is the seller.. Do they compensate for not doing as promised?