[Resolved] Flipkart — asus zenfone max | |||
This is to bring to your kind notice that inspite of providing all the information regarding the shipping of the item which includes the soft copy of consignment number, screen shot of dtdc courier status and photo of the item send by the courier, my problem which is promised to be solved by 26th oct 17 has not yet solved for no fault of mine. Order id: od[protected] Return id:[protected] The following are dates for your kind information Via Placed order :13th oct 17 Received the package : 14th oct 17 Raised the request for return :15th oct 17 Technician visit :15th oct 17 Mail received to send back the item by courier:15th oct 17 Item delivered at your ware house :19th oct 17 (As per the dtdc courier data in screen shot) I have been awaiting for the past one week for the replacement which is still under process and the resolving dates get changed from 23rd oct 17, 24th oct 17 to 26th oct 17, now it is 30th oct 17 which is so frustrating. It is requested to kindly solve the problem by today i. E on 27th oct 17 and send the replaced item as soon as possible by this weekend or otherwise reimburse me back the money. Hopping for a positive response in solving my issue as soon as possible. Was this information helpful? | |||
Dec 12, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 Flipkart Customer Care's response We will revert on it.
Verified Support Nov 11, 2017 Flipkart Customer Care's response The customer complaint about the replacement delivery issue. We had interacted with the customer and he confirmed the replacement is delivered. Hence closing the complaint from our end.
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